FRENCH COUNTRY FURNITURE USA - PRIVACY POLICY
This privacy notice describes how French Country Furniture USA collects, uses, and safeguards your personal information when you visit our website, communicate with our design team, or make a luxury purchase. By visiting our site, you accept the practices described in this policy.
1. WHAT PERSONAL INFORMATION DO WE GATHER?
We collect and securely store information necessary to provide you with a seamless, high-end shopping experience:
- Information You Give Us: We receive and store any information you enter on our website or provide via phone and email (such as your name, shipping address, email, and phone number). This data is strictly used to process your orders, arrange specialized freight delivery, and communicate with you regarding your custom design choices.
- Automatic Information: Like most professional e-commerce sites, we utilize "cookies" and automated diagnostics to gather technical data (such as your browser type and page interactions) to remember the items in your shopping cart between visits and improve website loading speeds. You can disable cookies at any time through your web browser settings.
2. DO WE SHARE THE INFORMATION WE RECEIVE?
We respect your privacy and never sell your personal data. We only share information with trusted entities strictly necessary to execute your transactions and protect our community:
- Third-Party Service Providers: We employ external specialists to perform critical functions on our behalf. Examples include web hosting platforms, processing credit card payments safely, and coordinating white-glove freight carriers to deliver your furniture safely. These providers have access only to the specific information required to perform their duties and are legally barred from using it for any other purpose.
- Business Transfers: As our business grows, customer data remains subject to the security promises outlined in our active Privacy Policy.
- Legal Compliance & Fraud Protection: We release account data only when necessary to comply with federal or state laws, enforce our Terms of Service, or protect the rights, property, and safety of our users. This includes exchanging data with specialized fraud-prevention entities.
3. HOW SECURE IS MY INFORMATION?
- Your data is fully encrypted during transmission across our website using advanced Secure Sockets Layer (SSL) software.
- We handle credit card transactions using secure, fully PCI-compliant merchant processors. Only the last four digits of your credit card number are ever visible in our system when confirming an order.
- It is important to safeguard your account password and sign off completely when finishing your session on a shared computer.
4. TERMS OF USE, NOTICES, AND REVISIONS
If you choose to visit French Country Furniture USA, your visit and any dispute over privacy is subject to this notice and our standard Terms of Service, including the application of the law of the State of Connecticut. Because our luxury inventory and digital tools evolve constantly, our policies may change over time. Unless explicitly stated otherwise, our current privacy policy applies comprehensively to all customer account information.
5. CONTACT & DATA PROTECTION INQUIRIES
If you have any questions or require modifications regarding how your data is safely managed, please contact our administrative design office:
- Phone: 917-284-1396
- Email: info@frenchcountryfurnitureusa.com
- Physical Address: French Country Furniture USA, 109 Bedford Street, Stamford, CT 06901xcv